Our team is here to help. The fastest way to reach us is email: support@antaskly.com — we reply in English and Vietnamese. Phone and Zalo channels will be available at launch.
Frequently asked questions
How do I pay?
Cash for now — you pay your tasker directly when the job is finished. Card/e-wallet options are coming soon.
Can I cancel a booking?
Yes, before the job starts, from the booking’s detail screen.
What are Antaskly Points?
You earn points on every completed booking, redeemable for discounts on future bookings — up to half of a booking’s price.
Can I choose my tasker?
Yes — favorite a tasker and use “Book again” to request them first. It’s free.
Are taskers verified?
Yes. Every tasker is ID-verified before they can accept jobs — look for the Verified badge.
How do I contact my tasker?
Once a tasker is assigned, use Message or Call on the booking.
What if the job needs more time?
Your tasker can request an extension in-app; you approve the added time and cost before it applies.
Deleting your account
You can delete your Antaskly account directly in the app:
- Open the Profile tab.
- Choose Delete account and confirm.
This is permanent. Your personal profile will be removed and booking history will be anonymized where required for records.
If you can’t access the app, email support@antaskly.com with the subject “Account deletion request” and include the phone number linked to your account. We may ask you to verify account ownership before deletion, and we process requests within 30 days.
Contact
- Email: support@antaskly.com
- Phone / Zalo: available at launch